Chorally’s cross-functional team offers tailored professional services designed to work alongside you at all stages of the customer experience.
We work with you to choose the best digital, customer experience, and social media strategies.
We provide support in setting up the Chorally platform.
We organize training courses for staff and customer service agents.
We make Chorally even more aligned with your organization’s needs and requirements.
We support you in implementing even complex system integration strategies.
We review and define customer experience processes together.
We provide a dedicated internal figure who will follow you during all project phases.
We offer community management, digital caring, and reporting services.
Our services are designed to enhance the advanced features of Chorally. Learn more about how they work.
A native chat support experience on your digital properties tailored to your organization’s characteristics and linked to the unified dashboard to simplify agents’ lives.
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Make the most of the quintessential conversational app with Chorally’s official integration, giving you access to all its features for both Inbound and Outbound.
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Curate content publishing in every detail across all channels, increasing engagement and conversions. You can create and manage editorial plans with complex workflows and a simple and powerful operator calendar.
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Monitor real-time performance trends on each channel, download detailed reports on volume and efficiency of channel interactions, discover new insights with granular and refined filters.
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Encourage feedback from your selected customers, monitor the progress of reviews, and manage your brands’ reputation from a centralized, ready-to-use platform.
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With chatbots using advanced AI models, you can ensure that human agents focus on conversations where they are truly needed.
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Enhance the way you connect with your customers, turning every interaction into an opportunity to build loyalty and increase satisfaction.
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Book a demo with one of our customer experience specialists
and find out what Chorally can do for you.