Services

Our experience at your service

Chorally’s cross-functional team offers tailored professional services designed to work alongside you at all stages of the customer experience.

Consulting

We work with you to choose the best digital, customer experience, and social media strategies.

Setup

We provide support in setting up the Chorally platform.

Training

We organize training courses for staff and customer service agents.

Customization

We make Chorally even more aligned with your organization’s needs and requirements.

Integrations

We support you in implementing even complex system integration strategies.

Process review

We review and define customer experience processes together.

Premium Accounts

We provide a dedicated internal figure who will follow you during all project phases.

Social Media

We offer community management, digital caring, and reporting services.

Learn about Chorally’s other features

Our services are designed to enhance the advanced features of Chorally. Learn more about how they work.

Proprietary Chat

A native chat support experience on your digital properties tailored to your organization’s characteristics and linked to the unified dashboard to simplify agents’ lives.

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Curate content publishing in every detail across all channels, increasing engagement and conversions. You can create and manage editorial plans with complex workflows and a simple and powerful operator calendar.

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Analytics

Monitor real-time performance trends on each channel, download detailed reports on volume and efficiency of channel interactions, discover new insights with granular and refined filters.

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Reviews

Encourage feedback from your selected customers, monitor the progress of reviews, and manage your brands’ reputation from a centralized, ready-to-use platform.

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