Functionality

Delight your customers with extraordinary customer experiences across all channels

Use your customers’ preferred channels to assist them, interact effectively, and sell more efficiently.

Manage all communications and interactions from a centralized platform, easily set priorities, and leverage conversational marketing to engage the right people in the right place.

Chorally is the centralized solution for an omnichannel and always-up-to-date customer experience

Unified Dashboard

All your customers’ touch points in a single dashboard.

AI-Powered

Improve customer experience and optimize work with advanced data analytics.

Personalized Customer Experience

You can increase agent productivity by up to 40% using customized AI and smart tools.

Omnichannel Marketing

Promote offers, send updates on events, and inform customers about new products and services.

Real data analysis

Leverage detailed quantitative and qualitative analytics to measure engagement performance and content propagation.

Full Integration

Synchronize data with your business ecosystem for better workflow design and higher efficiency.

Lots of features in a platform that work like you

Our services are designed to enhance Chorally’s advanced features. Learn more about how they work.

Proprietary Chat

A native chat support experience on your digital properties tailored to your organization’s characteristics and linked to the unified dashboard to simplify agents’ lives.

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Curate content publishing in every detail across all channels, increasing engagement and conversions. You can create and manage editorial plans with complex workflows and a simple and powerful operator calendar.

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Analytics

Monitor real-time performance trends on each channel, download detailed reports on volume and efficiency of channel interactions, discover new insights with granular and refined filters.

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Reviews

Encourage feedback from your selected customers, monitor the progress of reviews, and manage your brands’ reputation from a centralized, ready-to-use platform.

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