Analytics

Turn data into winning strategies

Analyze your customer data in one place, track performance across all channels, and monitor social networks to learn more about your audience.

Unlock your company’s potential through data

Listen to the voices of customers

Integrate all social networks, digital channels, and review sites to understand your users’ opinions. Break down feedback by type of sentiment and discover trends that are invisible at first glance.

Discover the best plan of action

Create custom reports with refined filters and tailored widgets, export them, and share them with company decision-makers to ensure everyone is informed about the progress of all customer experience activities.

Designed to communicate with all systems

Unify the data you collect under one platform and integrate it with your business systems, such as CRMs. Then, all business teams can leverage the analyzed data to make informed choices.

Ask your audience directly

Leverage the replicability and ease of sending WhatsApp Message Templates to send surveys with high response rates to your customers. They are easy to implement and have already been integrated into the platform.

Sentiment
Reporting
Integrated
Surveys

Learn about Chorally’s other features

Our services are designed to enhance the advanced features of Chorally. Learn more about how they work.

Do you want to improve the relationship with your customers?

Book a demo with one of our customer experience specialists and find out what Chorally can do for you.

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