Generative AI

Enhance Customer Engagement and Reduce Costs with AI

With chatbots using advanced AI models, you can ensure that human agents focus on conversations where they are truly needed. Generative AI can learn from your documents and provide support to operators, reducing response times and costs.

An extraordinary ally for your business

Don’t miss important conversations

Conversations are categorized, filtered, and forwarded using Machine Learning, ensuring the right priority is given to the most important messages.

An always-ready ally

A trained and customized Virtual Agent will support users 24/7, ensuring a handover to a human operator when a case is beyond its scope.

Valuable collaborations

AI provides pre-filled messages in real-time with the appropriate tone of voice to speed up the work of operators.

A treasure trove of useful information

LLMs (Large Language Models) are trained on official documentation, enabling them to suggest the right solution by consulting the knowledge base.

Smart Routing
Virtual Agent
Operator Support
Knowledge Base

Learn about Chorally’s other features

Our services are designed to enhance the advanced features of Chorally. Learn more about how they work.

Do you want to improve the relationship with your customers?

Book a demo with one of our customer experience specialists
and find out what Chorally can do for you.

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