Get more reviews on the world’s leading online reputation platforms and improve your reviews by delighting your customers.
Receive reviews from your happiest and most satisfied customers, building loyalty and improving your rating in review aggregators.
Intercept customer complaints to manage critical issues and prevent negative reviews before they are written.
Monitor brand reputation across all channels and the effectiveness of activities carried out from a centralized platform.
Through Chorally’s Publishing feature, you can reach all customers with personalized messages and automated surveys to find satisfied customers and those who need support.
You can manage reviews from different review sites and customer care inquiries from various touch points in an integrated way from a unified platform.
You can measure the effectiveness of your activity and keep tabs on brand reputation on review channels. With refined filters and tailored widgets, you can pull the strings and find recurring themes in the reviews you receive.
Define specific workflows differentiated by the source of the review and each review’s rating. Allow customer service and marketing teams to work independently with customized permissions and privileges.
Our services are designed to enhance the advanced features of Chorally. Learn more about how they work.
A native chat support experience on your digital properties tailored to your organization’s characteristics and linked to the unified dashboard to simplify agents’ lives.
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Curate content publishing in every detail across all channels, increasing engagement and conversions. You can create and manage editorial plans with complex workflows and a simple and powerful operator calendar.
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Monitor real-time performance trends on each channel, download detailed reports on volume and efficiency of channel interactions, discover new insights with granular and refined filters.
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