Leverage the conversational app used by 2 billion people to build tailored customer journeys that satisfy and convert.
Harness the multilanguage support and the reach of one of the most used apps in the World to transform customer interactions into natural, fluid conversations.
Create conversational marketing campaigns that leverage WhatsApp to provide personalized offers or recommend products for upsells and cross-sells.
By diverting inquiries to chat, you can reduce customer waits, calls, and emails for your agents, providing efficient customer service for everyone.
Chorally is natively integrated with WhatsApp’s official API, so you’ll have access to all messaging system features directly from the platform without additional installations or ad hoc integrations.
WhatsApp can be a point of contact for customer support inquiries. You can use all of Chorally’s features, such as routing and predictive AI, to provide top-quality support.
With WhatsApp’s Message Templates, you can create granular outbound strategies to send offer notifications or refined conversion paths with ad hoc conversational funnels.
All conversations on WhatsApp flow into a centralized dashboard, so you can closely track the user’s customer experience across all active channels for unparalleled results.
Our services are designed to enhance the advanced features of Chorally. Discover more about how they work.
A native chat support experience on your digital properties tailored to your organization’s characteristics and linked to the unified dashboard to simplify agents’ lives.
Learn More >
Curate content publishing in every detail across all channels, increasing engagement and conversions. You can create and manage editorial plans with complex workflows and a simple and powerful operator calendar.
Learn More >
Monitor real-time performance trends on each channel, download detailed reports on volume and efficiency of channel interactions, discover new insights with granular and refined filters.
Learn More >
Encourage feedback from your selected customers, monitor the progress of reviews, and manage your brands’ reputation from a centralized, ready-to-use platform.
Learn More >